Terms of service
Overview
Welcome to CAYONA! The terms "we", "us", and "our" refer to CAYONA. CAYONA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CAYONA is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
Section 1 - Access and Account
You represent that you are at least the age of majority in your state or province of residence, and you have given consent for any minor dependents under your care to use the Services on devices you own or manage.
To use the Services, including browsing our online stores or purchasing products, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account.
Section 2 - Our Products
We have made every effort to provide accurate representations of our products. Colors or product appearance may differ due to device type or settings. Product descriptions may change at any time without notice. We reserve the right to discontinue any product and may limit quantities on a case-by-case basis.
Section 3 - Orders
When you place an order, you make an offer to purchase. CAYONA reserves the right to accept or decline orders. Orders are not accepted until confirmed by CAYONA. Payment must be received before acceptance. Please review orders carefully.
Purchases are subject to return or exchange only according to our Refund Policy. Purchases are for personal use, not commercial resale.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change. Posted prices exclude taxes, shipping, handling, and import charges unless stated.
You agree to provide accurate purchase, payment, and account information and promptly update it as needed.
Section 5 - Shipping and Delivery
We are not liable for shipping delays. Delivery times are estimates only. Once products are transferred to the carrier, title and risk of loss pass to you.
Section 6 - Intellectual Property
All content on the Services, including trademarks, text, images, graphics, video, audio, and the design thereof, are owned by CAYONA, its affiliates, or licensors. Use of the Services is for personal, non-commercial purposes only. Unauthorized use may violate U.S. and foreign intellectual property laws.
Section 7 - Optional Tools
Third-party customer tools provided through the Services are offered "as is." CAYONA has no liability for their use. Any use is at your own risk and discretion.
Section 8 - Third-Party Links
The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices. Use of third-party sites is at your own risk.
Section 9 - Relationship with Shopify
CAYONA is powered by Shopify, but sales are made directly with CAYONA. Shopify is not responsible for purchases or transactions.
Section 10 - Privacy Policy
All personal information is subject to our Privacy Policy. Some data may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge having read both policies.
Section 11 - Feedback
By submitting Feedback, you grant CAYONA a perpetual, worldwide, sublicensable, royalty-free license to use it for any purpose, including commercial use. Feedback must comply with these Terms.
Section 12 - Errors, Inaccuracies, and Omissions
We reserve the right to correct errors, inaccuracies, or omissions and to update information without prior notice.
Section 13 - Prohibited Uses
You may use the Services for lawful purposes only. Prohibited uses include unlawful activities, violating intellectual property, sending spam, uploading malware, or interfering with Services. Violation may result in account suspension or termination.
Section 14 - Termination
CAYONA may terminate your access at any time without notice. Certain provisions survive termination, including Intellectual Property, Feedback, Disclaimer, Limitation of Liability, Indemnification, Privacy Policy, and Governing Law.
Section 15 - Disclaimer of Warranties
The Services and all products are provided "as is" and "as available," without warranties of any kind. We do not guarantee uninterrupted, timely, secure, or error-free use. Some jurisdictions may not allow certain disclaimers, so they may not apply to you.
Section 16 - Limitation of Liability
To the fullest extent allowed by law, CAYONA, Shopify, and their affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Services.
Section 17 - Indemnification
You agree to indemnify CAYONA, Shopify, and affiliates from claims, damages, or liabilities arising from your breach of these Terms or violation of law or rights of others.
Section 18 - Severability
If any provision is unlawful or unenforceable, it will be severed without affecting the remaining Terms.
Section 19 - Waiver; Entire Agreement
Failure to enforce any right does not waive that right. These Terms, together with posted policies, constitute the entire agreement.
Section 20 - Assignment
You may not assign these Terms without consent. CAYONA may assign or transfer these Terms at its discretion.
Section 21 - Governing Law
These Terms are governed by the courts in the jurisdiction where CAYONA is headquartered.
Section 22 - Headings
Headings are for convenience only and do not affect the Terms.
Section 23 - Changes to Terms of Service
CAYONA may update these Terms at any time. Continued use of Services constitutes acceptance of changes.
Section 24 - Contact Information
Questions about these Terms should be sent to:
Email: support@cayona.shop
Contact: Myriam Rohne