Shipping policy

Free Shipping

We offer free shipping on qualifying orders:

• FREE SHIPPING on U.S. orders over $75

• FREE SHIPPING on international orders over $100

Shipping costs for orders below these thresholds are calculated at checkout.

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Processing Time

All CAYONA products are made to order.

Please allow 7 to 14 business days for production and processing before your order ships.
This helps us reduce waste and keep our production intentional and responsible.

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Delivery Times (after shipment)

• United States: 2–5 business days

• International: 4–15 business days
  (Delivery times may vary depending on destination and customs clearance.)

Please note that delivery times are estimates and not guaranteed.

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Shipping & Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take up to 48 hours to appear.

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Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees determined by the destination country.
These charges are not included in the item price or shipping cost and are the responsibility of the customer.

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Delays

CAYONA is not responsible for shipping delays caused by carriers, customs processing, weather conditions, or other circumstances beyond our control.

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Questions?

If you have any questions about shipping, feel free to contact us at
support@cayona.shop